WEBSITE SUPPORT

My Website Support Plans reduce online overwhelm by keeping your site safe, protected, updated & maintained. You no longer need to worry about solving website issues, adding content or keeping your site safe. I also offer ad hoc support.

“Such a valuable service…”

“Laura takes the headache out of the demands of technical updates, content edits & blog management. This is such a valuable service for our busy school. I would thoroughly recommend her.”

Headteacher, Willoughby Primary School.

WORDPRESS SUPPORT PLANS

The plans below are for WordPress websites; are you looking for my Squarespace Support Plans?

Simply need someone to update plugins & WordPress & check on security? I offer that peace of mind for only £40 a month. For my more advanced packages, see below.

START

£49 monthly

Includes:

  • 30 minutes of monthly troubleshooting & development time*.

  • Weekly security checks, plugin, theme & WordPress updates.

  • Twice yearly website strategy review.

GROW

£110 monthly

Includes:

  • 90 minutes of monthly troubleshooting & development time*.

  • Weekly plugin & theme updates.

  • WordPress core & PHP updates as needed.

  • Weekly site health check (e.g: plugin incompatibilities, security alerts, responsiveness, broken links etc).

  • Monthly design check (ensuring design/branding consistency of any new pages, blog posts, & other content additions).

  • Twice yearly website strategy review.

ELEVATE

£199 monthly

Includes:

  • Everything included in the GROW package.

  • Plus an additional 3 hours of monthly development time - 4.5 hours in total*

*What is development time?

This includes any changes or additions you want to make to your site. This might include (but is not limited to): adding new pages & blog posts, making edits to existing pages, managing your shop or member area, researching & installing new plugin.

All my support plans include a commitment to respond to client messages within 12 working hours. There’s a 2 month minimum sign-up period & you can cancel at any time after that.

SQUARESPACE SUPPORT PLANS

My Squarespace support plans focus on content rather than tech support because Squarespace requires fewer technical updates than WordPress.

All my support plans include a commitment to respond to client messages within 12 working hours. There’s a 2 month minimum sign-up period & you can cancel at any time after that.

START

£49 monthly

Includes:

  • 30 minutes of monthly troubleshooting & development time*.

  • Monthly design checks (ensuring design/branding consistency of any new pages, blog posts, & other content additions).

  • Monthly site health check (e.g: security issues, responsiveness, broken links etc).

  • Annual website strategy review (1 hour).

GROW

£110 monthly

Includes:

  • 90 minutes of monthly troubleshooting & development time*.

  • Weekly design checks (ensuring design/branding consistency of any new pages, blog posts, & other content additions).

  • Weekly site health check (e.g: plugin incompatibilities, security alerts, responsiveness, broken links etc).

  • Twice yearly website strategy review (1 hour each)

ELEVATE

£199 monthly

Includes:

  • Everything included in the GROW package.

  • Plus an additional 3 hours of monthly troubleshooting & development time - a total of 4.5 hours*

*What is development time?

This includes any changes or additions you want to make to your site. This might include (but is not limited to): adding new pages & blog posts, making edits to existing pages, managing your shop or member area.

Prefer ad hoc support as & when you need it?

If you don’t think a monthly committment is right for you, then simply use me as and when!

My hourly rate is £60; I charge a minimum of an hour then bill in 15 minute increments beyond that.

DON’T JUST TAKE MY WORD FOR IT…

““Laura has literally saved my (life) website! There were lots of issues that she picked apart, stripped it back and now it runs like a dream!””
— Amanda at Mama Jewels
““Laura makes my life so much easier, by managing our ecommerce WordPress website!””
— Misia at Soothe Luxury Skincare & Spa
““Laura takes the headache out of the demands of technical updates, content edits & blog management. This is such a valuable service for our busy school. I would thoroughly recommend her.””
— Headteacher at Willoughby Primary School

4 INVALUABLE BENEFITS OF MONTHLY WEBSITE SUPPORT

I do my thing so you can do do yours, saving you time & money

Your time is freed up to focus on what you are best at - while I do techie updates, troubleshoot, add content and keep things running smoothly.

A quick response to keep things up-to-date

I aways respond within 24 hours and usually much sooner, so you won’t be waiting for days when you need something changed or added to your site.

User-friendly sites make more sales!

My weekly checks mean your site will always be secure, up to date and look great on all devices -

Reducing online overwhelm, increasing productivity & profit

A less stressed you means a more productive you. I predict you’ll see an increase in client interest and a boost to your bottom line!